Frequently Asked Questions

  • Turner Key Locksmiths provide professional locksmith services throughout Basingstoke and the surrounding Hampshire areas. If you are unsure whether we cover your location, please get in touch and we will be happy to help.

  • Yes. We provide emergency locksmith services for situations such as lockouts, lost keys, broken keys, damaged locks, and urgent lock repairs. We aim to respond quickly and provide a reliable solution when you need us most.

  • Yes. We specialise in non-destructive entry wherever possible, using professional locksmith techniques to regain access while minimising damage to your door and lock.

  • Yes. Turner Key Locksmiths can repair and replace many uPVC door and window issues, including:

    * Faulty mechanisms

    * Broken gearboxes

    * Handles

    * Locking problems

    * Alignment issues

  • Yes. We can assess your current locks and provide recommendations to improve your property security, whether you are a homeowner, landlord, or business owner.

  • Yes. Turner Key Locksmiths are fully insured, providing customers with confidence that their property is in safe hands.

  • Yes. Turner Key Locksmiths are DBS checked, helping provide reassurance when working in and around your home or business.

  • Response times depend on availability, location, and demand. We always aim to provide a prompt service and keep you updated.

  • In most cases, no. Turner Key Locksmiths always aim to use non-destructive methods first. If a lock has failed or is damaged beyond repair, replacement options will be discussed with you before any work is carried out.

  • Every job is different, so prices depend on the type of lock, the issue, parts required, and the time involved. We provide clear, competitive pricing and no-obligation quotes before carrying out work.

  • Yes. We supply and fit a wide range of locks, including:

    * Euro cylinder locks

    * British Standard locks

    * High-security 3-star cylinders

    * Mortice locks

    * Night latches

    * uPVC door locks and mechanisms

    We can also advise on upgrading your home security to improve protection.

  • Your locks may need replacing if:

    * Your keys are difficult to turn

    * The lock is stiff or unreliable

    * Your keys have been lost or stolen

    * The lock is old or below current security standards

    * You have recently moved into a new property

  • Yes. We provide locksmith services for landlords and property professionals, including lock changes, security upgrades, repairs, and tenant access issues.

  • Yes. We recommend changing your locks when moving into a new property to ensure previous owners or occupants no longer have access.

    we also have a new home owners package so give us a shout and ask for more details

  • We accept convenient payment methods. Please contact us for current payment options.